In this article, you will learn How to use Google Chrome Remote Desktop. With a simple desktop connection, you will be able to connect to your desktop from any location in the world. It is a remote desktop software solution that allows you to remotely connect and control the desktop of another machine. He was super nice and even went out of his way to get an ethernet switch for me to use with the new router! I had three devices hard wired into my old box but the pucks only have one outgoing port on them.Chrome Remote Desktop is a protocol created by Google and internally known as Chromoting. He said the tech had to troubleshoot the issue and then they make the call as to whether or not swapping out routers is what needs to happen.ĮDIT- Update #3 : Problem solved! The tech came this afternoon, swapped out my Fiber box for the Google puck router, and my wife can finally work from home through our Fiber internet connection! The tech was outstanding. Spoke with a supervisor and they are rolling out a tech on Tuesday. I will update again once I get the call from the Supervisor.ĮDIT-Update #2: So after going almost a week without a callback I finally called Google Fiber again. He said normally you can only get those with brand new Google Fiber Internet only sign-up, or they will do it in in extreme situations like mine to solve an issue. The CS rep told me he can't authorize that but he would kick my request up to a Supervisor and they will give me a call back within the next day or two. I gave the Customer Service person the rundown of what I had been through so far and what I would like to do to solve the problem (replace my Fiber Box with the Google "pucks"). Is there any way for me to make Chrome Remote Desktop work using their standard equipment, or will I have to go though the complicated process of buying my own equipment and getting it to work with my Fiber service?ĮDIT - UPDATE 7/6/20: I took some time off for the holiday weekend so I decided to give Google Fiber a call since I had some downtime this afternoon. We ran into an issue the other day when our cell service was killed right in the middle of the day because they were working on the towers in our area. When using her cell phone Chrome Remote Desktop connects just fine. As a work around she's been using her cell phone as a hotspot. We get a message stating it was unable to establish a connection and must be our network configuration. I can connect my laptop to the very secure VPN my work uses with no problems, my wife however has been unable to establish a remote connection to her work desktop via our Dell Windows 10 laptop through Chrome Remote Desktop.
Like many, my wife and I have been working from home for a couple months due to COVID-19.
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